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October 27, 2022 | 12:00 pm - 1:00 pm

Power of Knowing | Serving Those Who Have Served

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The Power of Knowing

Serving Those Who Have Served 

Thursday, October 27 | 12 – 1:00 p.m.

Understanding comes from knowing. Each Veteran and family member deserves to know what benefits, services and resources are available to them and how to access them. This webinar will provide information useful to all Veterans and family members, especially as Veterans age or have a serious illness.

Learning Objectives

• Learn how Veteran Service Officers can assist Veterans and family members to understand and access benefits available to them.
• Learn about services and resources that can meet the individual needs of Veterans, especially as the Veteran ages or has a serious illness.
• Learn about support and services available to Veteran family members and how to access.

Register for the Webinar on Zoom

Questions about Zoom? Visit support.zoom.us for instructions.

Meet Our Panelists

Pat Gibbons, RN
Patricia “Pat” Gibbons’ nursing career spans over 50 years. Her focus has been on home care, HIV, hospice and community-based care in a variety of roles. Although she retired as the Director of Beacon Place, an inpatient hospice facility after 20 years of service in 2016, she remains a fierce advocate for ensuring access to care. As they say, nurses never really retire and Pat is no exception. She works part-time as an Intake Nurse at PACE of the Triad assessing potential participants for care and services. She also initiates strategic planning and process improvement efforts for the organization when appropriate. She volunteers with Mustard Seed Clinic and continues to support the efforts of Triad Health Project.


Shannon Pointer, DNP, RN, CHPN
Vice President of Hospice & Palliative Care @Association for Home & Hospice Care of North Carolina (AHHC)
Shannon Pointer, MSN, RN, CHPN has over 20 years of experience in nursing, within a variety of clinic, health system, school-based and community settings. Shannon began her work within the community/public health field as a school nurse in 2004 where she learned the importance and value of good communication, collaboration and strong interdisciplinary teamwork. Shannon then entered the home health, hospice and palliative care field in 2013. Prior to employment with the Association for Home & Hospice Care of North Carolina (AHHC), Shannon served as the Director of Facility Teams for AuthoraCare Collective. Shannon has special interests in advance care planning, advance care directives and Veterans outreach and education.

Robert Shelly
Veterans Services Director @Guilford County
Robert Shelly joined the Marine Corps right after high school in 1984. During his military Career of 21 years, he was stationed at various bases along the east coast, served with multiple divisions, and held many diverse roles including serving as an Intelligence Specialist. After retiring from the military in 2005, he attended Fayetteville Technical Community College and Fayetteville State University. His post military career began at the North Carolina Veterans Home in Fayetteville, NC. Mr. Shelly has been an Unemployment Insurance Claims adjuster at the Employment Security Commission in Fayetteville, NC and a Disabled Veterans outreach specialist for the organization. Later, he worked in Sampson and Harnett counties with NC Works as a Local Veteran Employment representative. In 2015 Mr. Shelly moved back to Cumberland County to accept a position as a Veteran Service Officer. He is currently Director of Veterans Services for Guilford County.


Meet Our Moderator

Risa Hanau, LCSW is the Clinical and Community Educator at AuthoraCare Collective. Risa is a seasoned presenter and teacher in the area of end-of-life and ethics. She is a member of the Cone Health Ethics Committee. She is a Licensed Clinical Social Worker by training and holds a Master of Social Work from The University of Pennsylvania.


October 27, 2022
12:00 pm - 1:00 pm
Event Category:


Zoom Meeting
NC United States


AuthoraCare Collective

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