October 7, 2021

Empowerment, Humility & Joy Through a Long Journey of Illness

Empowerment, Humility, and Joy

Through a Long Journey of Illness

Now Streaming On-Demand | Originally Aired 10-6-2021

Understanding comes from knowing. Join us for an interactive, impactful conversation with Tiffany Christensen, Vice President of Experience Integration at The Beryl Institute. Tiffany has lived with chronic and acute illness since she was born and diagnosed with cystic fibrosis at 6 months of age. Tiffany has also faced end of life prior to her two double lung transplants and when her kidneys failed in 2020. Her story is embedded with lessons about navigating the healthcare system, how illness can be a “teacher,” and finding joy in the face of suffering. Tiffany works with the Beryl Institute – a global community of practice committed to transforming the human experience in healthcare.

Watch the Webinar On-Demand

Learning Objectives

  • Learn how empowerment and humility are a part of the healthcare journey
  • Learn about navigating the healthcare system during chronic and acute illness
  • Learn how joy can be experienced during times of suffering

Meet Our Panelists

Tiffany Christensen, CPXP, Vice President of Experience Integration at the Beryl Institute

Tiffany approaches her work from the perspective of a patient living with cystic fibrosis having undergone two double lung transplants. As an Experience Professional and nationally recognized public speaker, she has authored three books: exploring advocacy, end-of-life planning and partnership strategies in healthcare. After working as a professional patient advocate in a major academic medical center, she began to merge her perspective as a life-long patient and healthcare experience professional. Now, she specializes in workshops, keynotes and writings that serve as a bridge between the professional and patient experience and families. She focuses on the integration of safety, quality and experience in healthcare and the authentic integration of the patient’s voice for meaningful improvement. She possesses a rare perspective, one that is grounded in compassion for both sides of the bed. She uses that perspective to help audiences reshape their understanding of “the practice of experience.”


Meet Our Moderator

Risa Hanau, LCSW is the Clinical and Community Educator at AuthoraCare Collective. Risa is a seasoned presenter and teacher in the area of end-of-life and ethics. She is a member of the Cone Health Ethics Committee. She is a Licensed Clinical Social Worker by training and holds a Master of Social Work from The University of Pennsylvania.